Jerica Wild is an Account Manager in our Commercial Lines division. Jerica’s role is to provide direct customer service for Marcotte’s commercial lines clients by managing and maintaining the day-to-day needs of their accounts. Her scope of service encompasses making policy changes, issuing certificates of insurance, answering coverage questions, negotiating with insurance companies and coordinating both agency and company resources to ensure complete customer satisfaction. Jerica works with Marcotte’s Account Executives and clients to provide superior service and support by managing the needs of our customers. She has earned her Associate Professional in Human Resource(aPHR) certification. Jerica has a degree in Psychology with a minor in Communication from Buena Vista University.