Genee West CISR

Account Manager

Genee is a Commercial Lines Account Manager with over 12 years of insurance experience. Her role as an Account Manager is to provide direct customer service for Marcotte’s commercial lines clients by managing and maintaining the day-to-day needs of their accounts. Her responsibilities encompass making policy changes, issuing certificates of insurance, negotiating with insurance companies, answering coverage questions and coordinating both agency and company resources to ensure complete customer satisfaction. Genee works closely with Marcotte’s Account Executives and clients to provide excellent service and support by managing the needs of our customers. Genee attended Midlands Lutheran College and along with a Nebraska and Iowa Property, Casualty, Life and Health Insurance Agent’s license, she also holds the Certified Insurance Service Representative (CISR) designation. She is currently working on pursuing her Certified Insurance Counselor (CIC) designation. Genee was raised in Talmage, Nebraska and currently resides with her husband Brandon and son Brody in Gretna. She enjoys her son’s baseball, football and basketball activities and going to movies. She volunteers with her son’s baseball team and runs the concession stand.