Serving Clients Since 1927

Omaha (402) 398-9009 | Kearney (308) 234-5258

Employee Benefits Advisor

DEPARTMENT: Sales & Marketing

REPORTS TO: Employee Benefits Sales Team Leader

The Employee Benefits Advisor position is responsible for assisting in securing new business, managing the strategic client relationship and overseeing all aspects of client service including renewal activities and the delivery of the various products and services we offer.

Principal Duties and Responsibilities

  • Responsible for strategic management of Benefits accounts by developing solid partnerships with clients’ senior decision-makers, HR managers, and other support staff
  • Strategize with Advisors to present capabilities and secure new business
  • Grow block of business with new clients and new lines of coverage, including cross-selling across the agency’s service offerings
  • Offer creative, strategic, proactive and technically correct advice to clients
  • Develop extensive knowledge of carriers & products offered; recommend new products and services to clients; advice on ongoing design and compliance issues; recommend modifications to plan design that supports the client’s business and financial objectives
  • Actively negotiate with insurance carrier representatives and underwriters to develop innovative, practical solutions
  • Manage and review vendor selection with clients to ensure vendors are a good fit for the client with regard to pricing, financial strength, product and service offerings, along with recommending changes where appropriate
  • Monitor legislative & regulatory changes and advise internal and external clients of requirements for compliance; advise client and, when appropriate, assist to ensure that plan documents, policies, government filings, and other applicable documents are complete, accurate and delivered timely
  • Provide subject matter expertise and leadership to the internal service delivery team
  • Mentor, develop & educate others internally and also externally through industry and community involvement
    Resolve escalated service issues
  • Maintain electronic client files including ongoing documentation of client meetings, issues & decisions
  • Ensure all licensing and appointment information required to obtain commissions is completed with carrier
  • Plan, prioritize and complete day-to-day workload taking into account new business, renewal business and day-to-day service responsibilities for the accounts assigned in a timely manner ensuring internal/external deadlines are met
  • Conduct all business in accordance with established policies and procedures
  • Attend onsite and offsite client meetings as necessary
  • Other duties as assigned

Knowledge, Skills and Abilities


  • High School Diploma or GED
  • 3+ years in group benefits
  • Licensed in Nebraska Health, Life and Disability
  • Ability to effectively communicate, both written and verbally, with internal and external parties
  • Ability to conduct education and enrollment meetings (comfortable with public speaking)
  • Excellent time management, organizational and multi-tasking skills with high attention to detail
  • Ability to build and maintain effective relationships with clients, carriers, and peers
  • Ability to work independently and in cross-functional teams
  • Proficiency in Microsoft Office Products (Outlook, Word, Excel, PowerPoint)


  • Some college or technical training in related discipline
  • Experience using Epic a Plus
  • Prezi experience

    Applicant Information

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